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(More customer reviews)I received the poster from Poster Revolution in a very flimsy package. Upon opening it up, the frame was broken in 4 pieces, the plexy-glass was cracked with framents inside the box and finally the cardboard backing was ripped. I contacted Poster Revolution right away leaving several voice messages and then many emails. They were not quick to respond, but finally they emailed stating I would receive a refund if I returned the item. I asked if they paid for the return postage but they said "no". I then asked if I could keep the poster itself (which was amazingly the only thing that wasn't damaged) to offset my time and expense to return the item. Poster Revolution never responded! Amazon even sent me an email instructing me to add insurance onto the postage to cover the item in case of damage! I replied to Amazon that the reason I was returning the product, was that I received it in a completely DAMAGED state! It cost me $20 to return the $64 dollar item. Only time will tell how long it takes them to give me a credit card refund. If they aren't prompt, then that will force me to file a claim with my credit card company. I hope it doesn't come to that, but this whole situation has been ONE BIG HASSLE!
Needless to say that I will NO LONGER order from Poster Revolution or Amazon!
Marsha Draper
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